MSC cruise ship suffers engine problem, sailings canceled for repairs
MSC Cruises has started communicating to customers that the MSC Seaside cruise ship based in the Mediterranean suffers from an engine problem impacting the cruise speed of the ship. As a result, the ship will be decommissioned for repairs.
MSC Seaside engine problem
The MSC cruise ship suffers from an engine problem which prevents it from reaching its maximum cruising speed. The cruise line informs customers that MSC Seaside will have to undergo a drydock to solve the problem.
The cruise line confirmed in a letter to guests that an electrical problem had affected the engines of the MSC Seaside before arriving in Genoa, Italy on July 2, 2022.
msc said“Our technical team, supported by additional external experts, worked hard to resolve the issue immediately upon discovery. Unfortunately, despite all efforts, this was not possible, so we had no choice but to send our ship to dry dock for the necessary repair work.“
MSC Seaside continues its current journey, which includes several disembarkation ports with arrival and departure times adjusted due to cruising speed.
By always sailing, passengers can still disembark at the port of their choice despite a slight change in the itinerary. The 4th of July sailing includes stops in Palermo, Ibiza, Valencia, Marseille, Genoa and Civitavecchia.
Read also: What you need to know about the MSC Seaside cruise ship
Once the 4th of July cruise ends as scheduled on July 11, 2022, MSC Seaside will be decommissioned for immediate drydock at the Fincantieri shipyard in Palermo for repairs.
The 153,516 gross tonnage vessel will remain moored at the Italian shipyard until July 18, 2022. From July 19, MSC Seaside will be returned to service as usual with the engine problem repaired.
With the current navigation adjusted and the cancellation of subsequent cruises, some options are available to passengers while the ship is being repaired.
For the current cruise, MSC Cruises said“We understand and regret the impact this unexpected situation has had on the passenger experience on board. They will all be offered a partial refund of their cruise in varying amounts depending on the port of embarkation and the type of cabin.“
Read: the 19 MSC cruise ships are now back in service
Passengers who have booked on any of the following canceled cruises will have the option to book for free on any of the eleven other MSC cruise ships currently sailing in the Mediterranean.
another option MSC Seaside cruising may also be an option. Guests who choose to rebook will receive a refundable onboard credit of up to 400 Euros per person.
This news comes as Royal Caribbean quantum of the seas also suffers from an engine problem. The Quantum-class ship has adjusted the navigations and cannot sail at its maximum cruising speed. The cruise line is waiting longer than expected for parts due to supply chain issues.